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F.A.Q

Return Policy ;

All sales are final. If you receive damaged goods or the wrong size/item, simply email skinplusbone@gmail.com with your order number and name so we can best resolve your situation. We do reserve the right to cancel and refund any order that is deemed potentially fraudulent by our payment system.

 

Note: There is a five day grace period upon receiving your item to contact us about any defects or wrong items.

Shipping ;

Please allow two days for your order to process. It may take another 1-2 days for your order to be shipped out. You will get a shipping confirmation via email the day your order is packed.

Tracking ;

 

Once your order has left our facility we no longer have any contact or control over it and you will need to get into contact with the courier directly to obtain any information. Furthermore, if an order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have.